A confirmation email has just gone out. Here is what follows.
Paddle emails it to you within minutes. It complies with the regulations of your country and serves as your accounting record.
A download link and your credentials reach you within 24 working hours, together with the licence agreement in your name.
Copy the files, grant write access on one folder, open the address in a browser. Allow five minutes. If anything gets stuck, write in — the vendor answers in person.
Check your spam folder first — the invoice comes from Paddle, not from Hivekan. After 24 working hours with no news, write to contact@hivekan.com quoting the address you used at payment. No order ever gets lost.